PERSONAL DATA PROTECTION – PRIVACY STATEMENT
Respect for your personal data and privacy of these data is of our main concern. Though we harmonize it with the rules of transparency and all the other rules and obligations imposed by the new GDPR .
WHO IS RESPONSIBLE FOR YOUR DATA
The following privacy policy reflects the policy to the company “E. and A. FTHENAKI O.E” and the trade name “Shopping Services”. References in the privacy policy to “Shopping Services”, “we”, “our”, mean the above company registered in Greece as aforementioned in the section “general terms”. We control the ways that your personal data are collected and the purposes for which they are used by our company, being aware that your personal data are valuable so we do all our effort to protect them and allow you to have access to all your legal rights.
Our policy regulates the data of both the visitor of our website as well as our e-shop and is about the process of your personal data. If anyone does not agree with such policies, he is free to quit either our website or the e-shop.
PERSONAL DATA THAT WE COLLECT
When you access our website: www.shoppingservices.gr or you contact us through specific online or offline forms, you might provide us with personal data such as your name, address, e-mail address, phone number, and gender.
The email address you might provide to subscribe to email service or register through online forms may be used to send you information, respond to inquiries, invite you to various events, inform you about special actions of our company or send you our news and similar ones. In addition, a visitor’s activity is tracked using Google Analytics. Google Analytics is subject to the privacy policy of Google, Inc., which you can find on Google’s website. These data are used to optimize our website for our visitors and do not include personally identifiable information such as name, contact information, or credit card numbers. You may withdraw your consent any time or ask your data to be deleted any time by mailing us at the following e-mail address: info@shoppingservices.gr
Web server logs are retained on a temporary basis and then are deleted from our systems.
In order to perform any transaction through the “Shopping Services” e-shop and to place any order of the company’s products, you will be asked to provide some personal data which are necessary for such a transaction, your full name and surname, the address for the delivery of products, your phone number (whichever phone number you specify), your email address and, in case you choose to use your credit card as a payment method, you will be asked to provide the card number, its expiry date as well as the 3-digit security code of your card. If you also ask us to issue an invoice you may be asked to give your fiscal number as well. If you do not give us all of the information that we need, we may not be able to complete your order.
We reassure you that we ask the minimum of the data required for the transaction. With the use of the website, you provide your explicit consent to “Shopping Services” to process the relevant personal data in order to fulfil the placed order and you declare that all the information given, are true and accurate.
THE WAY THAT WE PROCESS YOUR PERSONAL DATA
These data are kept in our records as long as the transaction is in track. After the completion of the transaction and the period of time that is legally required for any possible review or return of the goods, your data are kept securely stored after the process of ‘pseudonymization’
HOW AND WHY WE USE YOUR PERSONAL DATA
Our company may process your personal data for keeping records of your interests and keep you informed about offers, sales and relevant to our activities, news. We may also use them to personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested, or to improve our website in order to better serve you, or to allow us to better service you in responding to your customer service requests or to administer a contest, promotion, survey or other site feature or to quickly process your transactions or to send periodic emails regarding your order or other products and services.
RIGHT TO INFORMATION, ACCESS, OPPOSE AND DELETE
With respect to your Personal Data, you retain, among other things, the rights to information, access, opt-out, and deletion (“right to be forgotten”), as specifically set out in Articles 13-22 of the Rules of Procedure. In this context, at any time you may have access to your Personal Data that we maintain in databases to modify, correct or update this data, even to oppose – at any time and for any reason – the processing of Personal Data relating to you, as well as to revoke your consent with regard to their processing or to request their permanent deletion from the Company’s records. To do this, please follow the steps that will be listed each time in the message you receive through the relevant communication medium (such as e-mail or SMS messages).
If you wish to withdraw your consent from all our communication you can contact us by e-mail at info@shoppingservices.gr or by phone at 210-6994542. Please note that we may need to ask you to verify your identity before proceeding with your request.
You may also at any time request that your Personal Data maintained in our records be permanently deleted, by contacting us via e-mail info@shoppingservices.gr or by telephone at 210-3230132. We will respond within thirty (30) working days of receipt of your request. If we do not respond or our response is not considered by you to be satisfactory, you have the right to appeal to the Data Protection Authority and request an examination of our response or omission of our action.
In the event of a deletion request from you:
- We will cease to use and make available your Personal Data (unless otherwise required or required by law).
- We will delete all of your Personal Data from our databases other than those contained in emails, correspondence or other documents that we may hold in order to be able to prove the terms of our contractual relationship with you or as otherwise provided by the applicable legislation.
- Taking into account the technology available and the cost of implementation, we will take reasonable technical and organizational measures to inform other data processors processing on our behalf your Personal Data, as specifically mentioned above, that you have requested the deletion by them (the executors processing) of any links to such data or copies or reproductions of such Personal Data.
Please note that we may need to ask you to verify your identity before proceeding with your above-mentioned request.
SECURITY OF YOUR PERSONAL DATA
We are committed to taking appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction or damage to personal data. Your personal data, after the completion of the purchase of any goods, are transmitted across the internet securely using high- grade encryption.
The information that you provide to us will be held in our systems, which are located on our premises or those of an appointed third party. We may also allow access to your information by other third parties who act for us for the purposes described in this Privacy Policy or for other purposes approved by you.
We will retain your personal data for as long as we need it in order to fulfill our purposes set out in this Privacy Policy or in order to comply with the law.
Our company has taken all the necessary technical measures and precautions to ensure the security and the appropriate use of your data. However, not any technical measure of electronic storage though is 100% secure.
Our company shall process the above data in accordance with the GDPR (EU 2016/ 679) and the relevant national and EU legislation (i.e. Law 2472/1997).
Your personal data shall be disclosed to the relevant bank (i.e. the credit card number) and shall be DELETED from our database immediately after the completion of your order, thus ensuring a higher level of security.
Our company keeps the right to amend this policy if necessary in order to be complied to the relevant legislation.
CONTACTING US
If there are any questions regarding this privacy policy you may contact us using the information defined in this policy.
DETAILED INFORMATION ABOUT COOKIES
Last updated October 1st, 2020
www.shoppingservices.gr uses cookies to distinguish you from other users of our site, provide you with a good experience when you browse our site, linking and moving to pages and also allows us to improve our site. Cookies allow you to enjoy some features (such as storing basket contents), use social sharing (for Facebook, Instagram, etc.) as well as personalizing messages and displaying ads according to your interests (both on our site and on others). They also help us understand how the site is used.
You can learn more about cookies and how we use them below. For more information about processing your personal data you can read the Privacy Policy.
Cookies Cookies are small text files that contain information stored in your computer’s web browser and can be removed at any time. They can help us identify your computer the next time you visit our site or to activate some features on our web pages. Cookies are classified in the following categories:
- Essential Cookies
- Session cookies
- Performance Cookies
- Targeting / Advertising Cookies
ESSENTIAL COOKIES
These cookies are essential for the proper operation of the www.shoppingservices.gr They are used exclusively for the transmission of communications on an electronic communications network or, when is strictly necessary, to a service provider which has explicitly requested the party or user to provide this service. They are technically necessary for the operation of the site and you cannot reject them.
SESSION COOKIES
Session cookies are temporarily stored on your computer or device during a session and are deleted with the end of the session.
PERFORMANCE COOKIES
Performance cookies are used to record information about your site navigation. This has the effect of adjusting the areas of our page to your needs and thus maintaining the level of navigation experience. These cookies collect aggregate, anonymous information that does not identify a visitor. Are also used for useful reports to improve the site’s performance.
TARGETING / ADVERTISING COOKIES
Targeting and advertising cookies are used to deliver the content that suits you and your interests. They can be used to send targeted ads/offers, limit ad impressions, or measure an ad campaign’s effectiveness. By choosing these cookies, you can see targeted ads on our site depending on your preferences and interests. These ads are displayed by third parties, inside and outside of our webpage.
Most internet browsers allow automatic cookies acceptance. However, you can change the settings to block getting cookies on your device or to enable only certain categories to be downloaded. Please note that if navigational or functional cookies are disabled or removed, some of the site’s features may not work as intended.
Web beacons – (also known as “clear GIF” or “tracking pixels”) can inform us about: How many people visit our site, if they are single-time visitors or frequent visitors, and for how long, from online advertising campaigns and other similar site usage data. When used in an e-mail message, web beacons can tell us when the e-mail was opened, whether and how many times it was pushed, and to which link the users click through the e-mail. Based on this information, we can customize the content, products, services and offers we provide to meet your interests and to inform you about products, services and/or special offers that may interest you.
Log Files – are files that capture web activity and collect non-personal statistics about your visit or the use of our site. Logs can help us to record, among others: (i) your IP address, which is a unique set of numbers assigned to your computer by your ISP (note that depending on the ISP your computer may be different each time you connect to the Internet), (ii) the type of browser and operating system you are using and (iii) other information about your online visit, such as the URL from which you came to our site, the date and time you visited our site. In addition to using this information to better understand how our website is used, we can use information captured by logs such as an IP address (along with your personal information) to address technical problems, preserve Internet security and prohibit or restrict access to our online services to certain users.
We reserve the right to change or renew this notice of privacy and cookies at any time and any changes we may make in the future will be published on this page. Check frequently to see any updates or changes to this privacy and cookie notification. You will find the date of the last update at the top of this page.